Quality is to satisfy clients’ expectations. In a training setting, the class is a part of the Universe of the
final clients. Expectations of trainees are an important part of the quality of training professionals on
Quality theory and practice.
Thus, the aim of this study was to check the students’ expectations on the course on Quality Systems, of
the post graduation on Advanced Pharmaceutical Technology.
An enquiry was conducted to assess the expectations of the Quality Systems of a post graduate course
conducted on the post graduate trainees. The open questions were analyzed, classified and evaluated.
Post graduate students ranked their expectations as follows: 1st Practical approach and usefulness of
concepts and tools; 2nd Straightforward and clear program; 3rd Trainees faculty relationships; and Classes
shorter than two hours; 4th Group projects; 5th Use of video support.
The usefulness of the concepts and tools on the clear cut program supported by good communication
between trainees and faculty on a balanced workload with the use of practical projects are key-success
factors for a good training programme on Quality as far as trainees are concerned.